Beschrijving
Many people who become business leaders do so little or no training in the art of communicating with others. If you are serious about developing your communication skills as a leader, getting to know how others see you is the first place to start. In this book Fiona Campbell shares the techniques she teaches senior executives to enhance their communications skills for building effective teams, developing their key people, growing their business and creating a great place to work.She introduces how to use the R.A.F.T. © Model to find out how the results you get are impacted by your actions, feeling and thoughts.Readers of this book have said:\
